Terms & Conditions
1. Acceptance of Terms
By accessing and using the CarRocket platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. User Responsibilities
As a user, you agree to:
- Provide accurate and complete information during registration
- Maintain the confidentiality of your account credentials
- Be responsible for all activities under your account
- Comply with all applicable laws and regulations
- Not use the platform for any illegal activities
3. Booking Terms
Seat Reservation: Once you book a seat, it is reserved under your name. The booking is confirmed only after successful payment.
Payment: You agree to pay the displayed fare. All prices are in INR and subject to applicable taxes and surcharges.
Cancellation Policy:
- Free cancellation up to 24 hours before trip departure
- 50% refund if cancelled within 24 hours
- No refund if cancelled within 2 hours of departure
4. Liability Limitation
CarRocket is not responsible for any delays, cancellations, or accidents caused by circumstances beyond its control (force majeure events, weather, traffic, etc.).
5. Dispute Resolution
Any disputes arising from the use of CarRocket will be subject to the jurisdiction of the courts in Delhi, India.
6. Modification of Terms
CarRocket reserves the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.